Main Office Number: 978-342-5222
Press 3 for Work Orders
Fax Phone Number: 978-343-4148

Office Business Hours:

Monday to Friday 9 am to 3 pm


Contact Information / Staff Directory

Housing Authority Hours:

9:00 am - 3:00 pm
9:00 am - 3:00 pm
9:00 am - 3:00 pm
9:00 am - 3:00 pm
9:00 am - 3:00 pm

Phone Numbers:

(978) 342-5222 - Office
(978) 343-4148 - Fax

Section 8 Office Hours

Fitchburg Housing Authority, 50 Day Street, Fitchburg, MA
For telephone inquiries:  (978) 324-5222 extension 161
Monday, through Friday 8:30am – 4:00pm

Walk In Hours and Policy

9:00 am - 12:00 pm<
1:00 am - 3:30 pm<
1:00 am - 3:30 pm<

Although the Leased Housing Department holds walk-in hours, it is usually better for you to contact your caseworker to set up an appointment. All requests (copies of any documents from your file) will need to be made in writing and you will receive a response in 3 business days. We appreciate your patience and cooperation.

Work Order Requests

For All FHA Tenant Work Orders,
call the main office at
(978) 342-5222, then press 3 for work orders. General calls Mon - Fri, 8:00am - 3:30pm Emergencies all other times


Administrative Staff:

Executive Director/CPO* Douglas M. Bushman, Esq. ext 140 send email
Deputy Director Andrew Skoog ext 125 send email
Executive Clerical Assistant Yoko Ishii ext 120 send email
Director of Finance Kim Hergert ext 124 send email
Attorney Anna Phillips ext 122 send email
Elder/Disabled Public Housing Manager Moises Ramos ext 141 send email
Elder/Disabled Public Housing Assistant Manager/Elder Cheryl Koula ext 142 send email
Family Public Housing Manager Janel Hebert ext 145 send email
Family Public HousingAssistant Manager/Family Genesis Ruiz ext 151 send email
Section 8/MRVP Leased Housing Director Roberta Kozak ext 121 send email
Section 8/MRVP Leased Housing Manager Sherry Colon ext 161 send email
Work Orders/Inspections Clerk Jose Lopez ext 104 send email
Public Housing Applications Specialist Yajaira Aldrich ext 105 send email

Click here to view the complete Staff Directory.

Mailing Address:

Fitchburg Housing Authority
50 Day Street
Fitchburg, MA 01420

Main Office Directions:

50 Day Street, Fitchburg, MA
Get Directions  Courtesy of Google Maps™